Adam Burton Photography

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Terms and Conditions

Terms of Website Use

These terms of use have been created by Adam Burton Photography for the information of visitors to our website (www.adamburtonphotography.com) and form the conditions which govern use of our website whether as a guest or a registered user.

Use of our site includes accessing, browsing, or registering to use our site or services.

Please read these terms carefully before using our site; by using our site, you confirm you have accepted these terms of use and that you agree to comply with them.

Intellectual Property Rights; Authorised & Unauthorised Use of Images & Content.

All images and text contained on this website remain the property of Adam Burton Photography and is protected by United Kingdom and international copyright laws. Content may not be downloaded, reproduced, copied, projected, or used in any way without express written permission. The only exception to this applies to registered commercial clients who may download watermarked review-res images from the Stock library solely for comping purposes.   

Various tracking systems may be in place at any time to identify unauthorised use. Unauthorised users agree that they will be liable for a standard £150 + VAT minimum administration charge per image plus reproduction fees at the sole discretion of Adam Burton Photography.

Website Orders & Payments

When you place a order on our website, we will e-mail you to acknowledge receipt of your order and payment.

Payment Methods

All payments on this website are processed automatically via Stripe. Stripe offers an industry standard secure on-line payments system. You can use any credit or debit card to pay via Stripe and can even make payments if you do not have an account.

UK cheques and bank transfers can also be accepted as a method of payment. Please contact us if you would like to pay using either of these systems.

Ordering Prints

Packaging

You can be assured that your order will be suitably packaged to prevent damage during transit. Items will be packaged in the following ways:

  • Photographic print orders will be packaged flat, wrapped in cellophane, bubble wrapped for protection and despatched in a corrugated two part box 
  • Framed print orders will be bubble wrapped, and packaged within protective cardboard
  • Book orders will be protected in a cardboard book mailer
  • Greeting card sets and calendars will be packaged in a board backed envelope

If you have any questions relating to the packaging of orders, please contact us. 

Processing & Delivery

We endeavour to despatch all print orders within 10 working days of placing an order. If for any reason there is a delay, we will contact you by email to advise. In practice the majority of our orders are despatched in less than 10 working days.

Delivery is included for all UK orders. Photographic Prints are despatched directly from the printers either by Royal Mail or courier, depending on size. Framed prints will be despatched via courier.  You will be emailed to advise when your print has been shipped.

Presently we can only process orders to UK addresses.  If you would like to order an item to be delivered to an international address please contact us for shipping costs and information. 

Returns Policy

We take pride in our customer service both in the quality of our prints and in the efficiency with which we process orders. However, if for any reason you are not satisfied with the quality of your order please contact us to describe the imperfection(s) and return the item(s) in as-new condition within 7 days of receipt. Upon receipt and after satisfactory inspection of imperfection(s) you will be offered a choice of either a replacement, or a full refund.

Booking Workshops - Terms & Conditions

Booking and Payment

To confirm a workshop booking you are required to pay a non-refundable deposit of 25% of the workshop price. We will email you to acknowledge your order and payment.  An invoice will be sent to request the balance up to 30 days before the workshop commencement date.  

Cancellation of booking

If you wish to cancel a workshop booking you must advise us in writing at least 30 days before the workshop commencement date.  For cancellations made within this time you will be refunded the workshop fee, less the deposit.  For cancellations made less than 30 days before the workshop commencement date you will be liable for the full workshop fee.

Changes to workshops

We reserve the right to make changes to the workshop advertised.  Should this unlikely event occur, we will contact you to advise you of the workshop changes, and give you the option of accepting or rejecting the change. If you choose to reject, we will offer you a full refund of your payment (including deposit) for the workshop, or you can transfer the payment you have already made to another Adam Burton Workshop.

Workshop Cancellations by Adam Burton Photography

We reserve the right to cancel any workshop and should this happen, we will contact you as soon as is reasonably possible.  Upon cancellation, we will offer you a full refund of your payment (including deposit) for the workshop, or you can transfer the payment you have already made to another Adam Burton Workshop.

Applicable Law

All Contracts made between Adam Burton Photography and you shall be governed by the laws of England. You accept that the total liability to you on any matter whatsoever relating to the Contract or on any consequential loss relating to the Contract cannot exceed the total Contract price. Any dispute arising from the Contract must be confirmed by you in writing within 30 days. In the first instance you agree that you and we shall try to reach an amicable settlement via agreement or mediation; if these fail the dispute shall be subject to the exclusive jurisdiction of the English courts.